Contact Us

We may have already answered your question! Visit our FAQ page.

Hours of Operation

Customer Care Hours
Monday to Friday: 8AM – 6PM EST

Telephone

PARENTS:
1-888-416-3343

ADMINISTRATORS:
1-866-707-3343

Address

Edge Imaging
940 Gateway Drive
Burlington, ON,
L7L 5K7 Canada

Email

If you are inquiring about your child’s portrait code and passcode, please try our online lookup tool. Otherwise, please be sure to provide us with their student ID number in the email.

Please call Edge at 1-888-416-3343 for the following reasons:

To place an order and provide payment
For custom retouching quotes
To cancel studio appointments

These inquiries cannot be handled over email.

Please note due to heavy volume, email response times are longer than usual. For same-day assistance, please contact us through LiveChat or by phone at 1-888-416-3343 during our business hours.

Email *

Your Name *

First

Last

Student's Name *

First

Last

School Name *

City *

Student ID Number

Job Code

Subject ID

Order ID

Topic

*Please check that you are running the most current version of browser and Operating system before submitting Technical Issues. For instructions on how to do so, please visit our FAQ.

Program

Message *

If you selected other, please specify below:

Name