Contact Us

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Hours of Operation

Customer Care Hours
Monday to Friday: 8AM – 6PM EST





Edge Imaging
940 Gateway Drive
Burlington, ON,
L7L 5K7 Canada


As of January 2023, calling our Customer Care line directly @ 1-888-416-3343 is the quickest way to speak to an Edge representative. You can also use the LiveChat feature during the above listed work hours.

If you still wish to email your inquiry: we’re happy to help! Please fill out as many fields in the form below as you can so that we can help you as efficiently as possible.

If you are inquiring about your child’s portrait code and pass code, please provide us with their student ID number.

Please call Edge at 1-888-416-3343 for the following reasons:

  • To place an order and provide payment
  • For custom retouching quotes
  • To cancel studio appointments

These inquiries cannot be handled over email.

Please note due to heavy volume, email response times are longer than usual. For same day assistance, please contact us through LiveChat or by phone at 1-888-416-3343 during our business hours 8AM-6PM EST

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