Yearbook Survey

Thank you for partnering with Edge for your yearbooks! We’d love to know how we did. Please fill out the survey below to leave your feedback. 

- Step 1 of 10

First Name

Last Name

School Name *

Email Address

Next

Overall, how satisfied are you with your Yearbook experience this year?

• Very Satisfied
• Satisfied
• Dissatisfied
• Very Dissatisfied

On a scale from 1-10, 10 being the highest possible rating: How likely are you to work with Edge Imaging again next year? *

• 10
• 9
• 8
• 7
• 6
• 5
• 4
• 3
• 2
• 1

What influenced your rating the most?

How likely are you to recommend Yearbooks by Edge Imaging to a colleague? *

• Definitely or Already Have
• Likely
• Unlikely
• Not at all

Next

How would you rate the quality of your finished books?

• Excellent
• Good
• Fair
• Poor

Did you experience any quality issues?:

• Printing Issues
• Colour Inconsistencies
• Binding Concerns
• Damaged Books
• Quantity Discrepancies
• No Issues

Next

Please describe the issue and how it was resolved:

Next

How clear was the ordering process?

• Very Clear
• Mostly Clear
• Somewhat Unclear
• Very Unclear

How would you rate communication throughout production?

• Excellent
• Good
• Fair
• Poor

Did timelines meet your expectations?

• Delivered Early
• Delivered On-Time
• Slightly Delayed
• Significantly Delayed

Next

Which platform did you use to create your book?

• Memento
• CSP
• PlicBooks
• Pictavo
• Not Sure

How easy was the design process?

• Very Easy
• Easy
• Neutral
• Difficult
• Very Difficult

What part of the design process worked well?:

What could we improve about the design experience?:

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How responsive was your Edge contact when you needed support?:

• Very Responsive
• Responsive
• Sometimes Responsive
• Not Responsive

Did you feel supported throughout the process?

• Yes, Consistently
• Mostly
• Occasionally
• No

Is there anything we could have done to improve your overall yearbook experience?

Next

What level of value did the yearbook program provide for your school community?

• Strong Value
• Good Value
• Fair Value
• Low Value

Are you planning to run a yearbook program next year?

• Yes
• Possibly
• No

Next

What factors are influencing your decision?

Next

How would you rate your experience with Yearbooks by Edge Imaging from 1 to 5 stars? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

Do we have your permission to use any of your comments as testimonial?

• Yes
• No

Submit