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Graduation Information

How do I sign up for my grad photos?

An information pamphlet will be distributed or available in your school office for pick up. This appointment notice will provide you with detailed program information and tips on how to look your best on photo day. There are two ways to sign up for your graduation portraits. Your school may have sign-up sheets in the office; or you may be able to book grad appointments online at www.bookmygrad.ca with your school code. Please bring your sit fee or online booking receipt to your appointment. We encourage students to book their appointments early as spaces fill up very quickly.

How can I pay my sitting fee if I didn't pay online?

You may either call our customer care team at 1-888-416-3343 to pay with a credit card, or pay the photographer directly with the exact amount in cash or a cheque payable to Edge Imaging.

What is included in my sitting fee?

The fee paid at the camera covers the cost of your photo session, your photographer, and your proofs. Depending on your school, the sitting fee may also include an 11x14 graduation class composite with the school name embossed on a vinyl folder. If you are receiving a composite, it will be delivered to the school before the end of your school year.

What do I wear for my grad photos?

We recommend wearing a white collared shirt, with a tie if you'd like. Your session may also include casual shots - check your appointment notice or school office for details. For more information on what to expect from your graduation photo session, watch this video.

When will I receive my codes to order?

An email will be sent to you after retouching is complete, approximately 3-4 weeks after your photo session. This email will include the portrait code and pass code you require to order online. You will also receive a hard copy proof booklet in the mail.

How do I add retouching?

Each portrait you order from Edge Imaging is manually retouched by a professional retouching artist. Standard retouching of facial blemishes is included at no additional charge.  Advanced premium retouching is available for braces, glare from glasses etc. Please contact us for details and pricing at 1-888-416-3343.

Are the taxes included in the price?

Taxes are extra and should be added to the subtotal.

Can I order just one picture?

The Build Your Own Package section allows you to create your own package with any number of sheets.

How do I book an appointment for retakes?

If a retake is scheduled at your school, you will have to book your appointment at your school or online at www.bookmygrad.ca as our Customer Care department does not have a schedule.

If your school does not have a grad retake day or you have missed grad retake day, Edge offers studio retake days on Saturdays from January to May. Please call us at 1-888-416-3343 (EDGE) to book your appointment. Please note that we are unable to control the fact that your photo may not appear on the composite or yearbook.

When will I receive my printed order?

Graduation photos will arrive approximately 4-6 weeks after your order is placed.

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